Colorado Warming Company, LLC

Copyright Colorado Warming Company, LLC. All rights reserved.

 

Frequently Asked Questions

How do I clean the items?

How long do I heat it in the microwave?

What is inside the products?

How long will the product last?

Do you have other patterns to choose from other than what is on Etsy?

Can I order by phone instead of on-line?

How is Shipping Calculated?

How do I make this a cold pack?

How long will the product maintain heat?

What should I do if I have questions?



How do I clean the items?
Each time you place the item in the microwave it disinfects instantly so there is no worry of passing germs among family members. Spot clean with a damp rag if needed. Some items have a washable cover that simply goes into the washing machine.

How long do I heat it in the microwave?
Each product comes with an instruction card for recommended heating times. Every microwave varies in wattage so start with the recommended guidelines for the size of your product and then increase in 30 second intervals until you find what works in your microwave. Always use that length of time when heating. The items stay “active” for up to one hour so if you reheat before the item is completely cool, heat for a shorter period of time.

What is inside the products?
The items are filled with an edible grain only. The grain is gluten free, and safe to use by those suffering from Gluten Intolerance or Celiac Disease Our medical team suggested we use no herbs or spices due to allergic reactions and increase of headaches. The items are clean and safe for all children and pets.

How long will the product last?
We made our first products 10 years ago and we are still using them! We will let you know when they wear out!

Do you have other patterns to choose from other than what is on Etsy?
Yes, we often do! Call us, and we can tell you what other colors and patterns are currently available.
         (303) 238-3185

Can I order by phone instead of on-line?
Yes. Call us!
(303) 238-3185

How is Shipping Calculated?
We use USPS 2-3 Day Priority Mail flat rate boxes.  Due to the weight of the product, it is more cost efficient to send products via Priority Mail.  We have based Shipping Calculations in the past using your total purchase order before taxes. However, since this is not a current Etsy option, we have tried to come close to the previous total purchase calculations with a new formula:

BooBoo Handwarmer Bags, Eye Masks, Wrist Wraps:  1st Item = $ 7.15 Shipping
Shoulder Wrap, Back Warmer, All Purpose Warming Bag, Lumbar Belt, Warming Mitts, Warming Slippers:  1st Item = $ 13.60 Shipping
Each Additional Item = $ 3.00 Shipping

PLEASE NOTE:  
*  If a Smaller Item and a Larger Item are Purchased, Shipping will be based on the Larger Priority Box 1st.
*  If you live in the Denver Metro Area and want to AVOID SHIPPING CHARGES, please call (303) 238-3185 to place order and arrange for a convenient time and place to meet for Delivery.


How do I make this a cold pack?
Place the product in a plastic bag to keep it clean & odor free,  and put it in the freezer for at least one hour. Frozen items will maintain their pliability and be a comfortable cold temperature. You can also lightly spritz them with water before freezing. The water will turn to ice crystals which will absorb back into the bag and not drip onto your clothing. Great for sports injuries, reducing swelling or just to cool down on a hot summer day.

How long will the product maintain heat?
They will hold the heat for 30-45 minutes and have a natural cool down process. They can be used anywhere because there are no cords and they are completely portable.

What should I do if I have questions?
Contact us anytime!

ColoradoWarmingCompany@comast.net              (303) 238-3185